Terms and Conditions

Agreement to Terms

By accessing or using Boatcare’s website, applications, or services (the “Platform”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Platform.

Subscription and Payment

Boatcare offers a subscription model for boat owners and for service providers. Subscription terms, billing frequency, and features are as described on our Platform and pricing pages. By subscribing, you agree to pay the applicable fees and to any specific terms shown at the time of purchase. Payments are processed securely via our payment provider (e.g. Stripe).

Subscriptions renew automatically unless you cancel. You can manage your subscription and payment method, and cancel, via the billing portal we provide (e.g. from your account or billing page). You are responsible for keeping your payment details up to date.

Refunds, Cancellations & Support

If you have any doubts about your subscription, wish to request a refund, or need support with your account, please contact us by email. We will handle your request in line with our refund and cancellation policy.

For all subscription enquiries, refund requests, and general support, contact: [email protected].

Data Deletion

If you wish to delete your account or personal details, you must contact us by email at [email protected]. We will process your request in accordance with our Privacy Policy and applicable law.

Use of the Platform

You agree to use the Platform (including our website, apps, and API) only for lawful purposes and in accordance with these terms. You must not misuse the Platform, attempt to gain unauthorised access, or use it in any way that could harm us, other users, or third parties.

Contact

For any questions about these Terms and Conditions, please contact us at [email protected].